Company Description

At iLoF, we are building a photonics and AI-powered breakthrough platform to transform precision medicine. Our mission is to democratize access to personalized medicine for millions of people living with complex diseases worldwide. To achieve this, we’re expanding our team and seeking a IT Trainee to join us on this exciting journey.

Are you someone who enjoys keeping things running smoothly, solving problems, and supporting teams so they can do their best work?
We’re looking for an to help keep our startup efficient, organized, and technologically robust as we build the future of personalized medicine.

In this hybrid role, you'll be the central point of contact for day-to-day IT support, ensuring that our people, equipment, and systems stay productive and secure.

Job Description

What You’ll Do

IT Support & Infrastructure

• Act as the primary point of contact for technical issues: hardware, software, network, and general IT troubleshooting.

• Provide both on-site and remote IT support.

• Install, configure, and maintain hardware and software (including computer cleaning, OS installation and configuration).

• Manage IT asset inventory: laptops, shared devices, peripherals, and assigned equipment.

• Handle onboarding/offboarding equipment distribution, setup, and collection.

• Maintain and improve IT documentation (SOPs, guidelines, troubleshooting steps).

• Manage user account administration (Google Workspace, VPN, Active Directory, etc.).

• Interface with IT-related vendors and service providers.

• Promote IT best practices, including those aligned with security and data integrity standards (e.g., ISO 27001).

• Support the automation of routine IT or operational tasks (basic scripting beneficial).

• Ensure monitoring and maintenance of lab servers, data access controls, and network stability.

Qualifications

Essential

• Fluency in English and Portuguese, written and spoken

• At least one year of experience with operations, office management, lab support, IT support, or another technical/administrative role.

• Strong organizational and multitasking skills, with the ability to keep environments tidy, stocked, and running smoothly.

• Hands-on, proactive problem-solver who takes initiative and can work independently.

• Experience in IT troubleshooting (hardware, software, network, user setup).

• Experience with inventory management, ordering processes, or stock tracking systems.

• Strong attention to detail and ability to maintain accurate operational documentation.

• Comfortable working in a fast-paced, dynamic startup environment.

Bonus / Nice-to-Have

• Experience in a laboratory setting, R&D environment, or supporting scientific teams.

• Familiarity with QMS frameworks, especially ISO 13485 or similar regulated environments.

• Basic scripting skills (Python, Bash, etc.) or interest in automation.

• Experience with Google Workspace, VPN systems, or device management.

• Exposure to IT security principles (e.g., ISO 27001).

• Previous experience in biotech, medtech, or deep tech startups.

Why You’ll Love Working With Us

• Join a mission-driven team building the future of personalized medicine.

• Work closely with scientists, engineers, and leadership — seeing the impact of your work daily.

• Take ownership over diverse tasks across operations, lab support, and IT.

• Be part of a growing startup where you can shape processes, tools, and culture.

Additional Information

​​​​​​iLoF in a nutshell 💡

As personalized medicine becomes the norm, scientists, patients, and healthcare systems worldwide face massive barriers in providing the right treatment to the right patient.

Recognized by CB Insights and Financial Times as one of the most promising Digital Health companies in the world, iLoF is building an AI-powered platform capable of transforming precision medicine.

Our goal is to become the platform that democratizes access to personalized medicine for millions of people living with complex diseases around the globe.

Thanks to our proprietary optical fingerprint library of disease biomarkers and biological profiles we can offer personalized patient screening and stratification in a faster and more affordable way, saving up to 40% of the cost and 70% of the time while enabling a more human patient experience.

Supported by leading institutions like Microsoft Ventures, Mayfield, and the Oxford University, iLoF is currently focusing on validating its platform technology in one of the biggest challenges of our times: Alzheimer's, while maintaining ongoing verticals on Digestive Cancer, Stroke, and Infectious diseases.

Our Team 🧑🏻‍💻

We are a mix of scientists, entrepreneurs, and inventors based in Oxford and Porto, with a passion for healthcare!

Recognized by CB Insights as one of the most promising Digital Health companies in the world and by the Financial Times as a Transformational Business in Healthcare, iLoF has been regularly featured in leading outlets like Tech Crunch, Wired, and Sifted and listed as a rising star in AI-Driven Drug Discovery, Health Screening & Data Analytics.

What we value

• A Be Kind attitude is the main guideline within iLoF

• A hand in the hammer and another free to support your co-workers as a true team player

• An honest and egoless attitude towards discussions and critics working in good faith

• The braveness to speak your heart in any situation

• Through words or actions be always sure to make a difference at any moment!

• Be proud to drive your responsibilities to success and help others do the same, embracing ownership!

Perks 😉

• An exciting future with a deep-tech company selected by Financial Times and CB Insights as one of the most transformative companies in the world

• A high‑paced, flexible environment: adaptable working hours, strong remote work culture

• A stimulating atmosphere with room for creativity – fast‑paced, fun, and energetic start‑up with a friendly culture

• Weekly happy hours with amazing food and drinks

• Free coffee and snacks ☕

• The opportunity to work with a world‑class, talented team – and potentially change healthcare as we know it for millions of patients living with complex diseases around the globe 🧑‍⚕️

We share a passion for being part of a mission that matters, and we are always looking for curious and collaborative people who share our values and want to be part of our journey.

If that sounds like a fit for you, click the apply button and join us.

You’ve read all this way but you’re missing a skill or two? No problem, it’s our job to upskill you to take your career to the next level. What we’re trying to say is, don’t be afraid to apply if you don’t tick all the boxes.