Sterling, VA, USA
Posted on Tuesday, June 6, 2023
Who we are?
Why do we exist?
What do we do?
Improve the quality of Smartex.ai products and customer support, by reducing the amount of bugs/problems reaching production and speeding the development process.
What we're looking for
We are looking for a QA FCT tester Web and mobile to maintain and improve code quality by completing product and system compliance, investigating customer complaints, and overall improvement of companies' workflows, processes, and response times.
As a FCT tester at Smartex.ai, you will be testing our solution, identifying problems, and interfacing with the product and development teams to find and implement solutions in a timely manner in order to offer the best experience to the end-users.
Test current products and identify deficiencies
Suggest solutions to identified product problems
Investigate product quality in order to make improvements to achieve better customer satisfaction
Help planning and participate in the overall Quality Planning strategy
Collaborate with the Product team to ensure consistent project execution
Collect quality data and identify key KPIs for product quality
Skills & Experience
2+ years of professional experience with Web page and Mobile applications.
Test case, User story, Jira, Kanban, Agile.
Excellent verbal and written communication skills
Be customer-focused and results-driven
Passion for troubleshooting, ability to come up with efficient solutions for product issues
Fluency in English and Portuguese; Extra points for fluency in Italian and/or Turkish
Extra points for experience in the Textile industry or other manufacturing activities
What we offer
Company stock options
Salary package according to experience & skills
A dynamic work environment in a fast-growing company
Working with an inspiring, young, talented team
Office perks (snacks, fruit, coffee, pet friendly, etc.)
Opportunity to make a real impact in the World
How to Apply