Improve the quality of Smartex.ai products and customer support, by reducing the amount of bugs/problems reaching production and speeding the development process.

What we're looking for

We are looking for a QA FCT tester Web and mobile to maintain and improve code quality by completing product and system compliance, investigating customer complaints, and overall improvement of companies' workflows, processes, and response times.

As a FCT tester at Smartex.ai, you will be testing our solution, identifying problems, and interfacing with the product and development teams to find and implement solutions in a timely manner in order to offer the best experience to the end-users.

Responsibilities

Test current products and identify deficiencies

Suggest solutions to identified product problems

Investigate product quality in order to make improvements to achieve better customer satisfaction

Help planning and participate in the overall Quality Planning strategy

Collaborate with the Product team to ensure consistent project execution

Collect quality data and identify key KPIs for product quality

Skills & Experience

2+ years of professional experience with Web page and Mobile applications.

Test case, User story, Jira, Kanban, Agile.

Excellent verbal and written communication skills

Be customer-focused and results-driven

Passion for troubleshooting, ability to come up with efficient solutions for product issues

Fluency in English and Portuguese; Extra points for fluency in Italian and/or Turkish

Extra points for experience in the Textile industry or other manufacturing activities

What we offer

Company stock options

Health Insurance

Salary package according to experience & skills

A dynamic work environment in a fast-growing company

Working with an inspiring, young, talented team

Career progression

Office perks (snacks, fruit, coffee, pet friendly, etc.)

Opportunity to make a real impact in the World

How to Apply

Apply now

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