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Technical Program Manager

SWORD Health

SWORD Health

IT, Operations
Porto, Portugal
Posted on Tuesday, March 5, 2024
Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain.
Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact.
Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.
Introduction:
As Technical Program Manager, you’ll focus on our core product that matches our patients with licensed physical therapists and AI-powered digital therapist to get our patients on personalized treatment that frees them from pain. You will be embedded with the DPT (Digital Physical Therapy) Product team focused on creating detailed project and program plans, detailed processes, and visual information radiators that keep our cross-functional teams on-time, aligned and aware of Key Milestones, Risks and Scope changes.

What You’ll Be Doing:

  • Developing and implementing project/program management plans, including scope, schedule, budget, and risk management.
  • Managing complex projects/programs from inception to completion, ensuring they are delivered on time, within budget, and to the satisfaction of stakeholders.
  • Leading and managing cross-functional teams, providing guidance and support on best practices and project/program management methodologies.
  • Monitoring and reporting on project/program progress, identifying and addressing issues as they arise.
  • Ensuring that project/program deliverables meet quality standards and are aligned with business goals and objectives.
  • Establishing and maintaining relationships with key stakeholders, including internal teams, customers, and vendors.
  • Ensuring compliance with all regulatory and safety requirements.

What You Need to Have:

  • A desire to work for a mission-driven company that helps improve lives of our patients on a day-to-day basis
  • Experience in both early stage (scrappy, get stuff done mentality) and later stage (ability to make stuff happen through influence) companies
  • Ability to handle chaos, ambiguity, and complexity in a detailed and organized way
  • Clear, concise, and thorough written and oral communication skills
  • Experience analyzing and using data to inform decisions
  • An instinct for creating simple and intuitive user experiences
  • Experience building & leading high performance teams

What We’d Love to See:

  • Outstanding interpersonal, coaching, and strategic thinking skills with the ability to communicate within all levels of the organization
  • Known for building culture with a mission-driven approach
  • Motivated by challenges and brings a positive tone, an eye for solutions, and an energy for rolling up their sleeves and doing whatever needs to be done. A problem solver who takes ownership and loves to learn
  • High IQ/EQ. Leads with humility, integrity, and intellect
  • Proven ability to re-prioritize and work quickly and efficiently
  • Attention to detail, multi-tasking, and strong follow-through required
US Sword Benefits & Perks: *Eligibility: Full-time employees regularly working 25+ hours per week
Comprehensive health, dental and vision insurance*
Equity Shares*
Discretionary PTO Plan*
Parental leave*
401(k)
Flexible working hours
Remote-first Company
Internet Stipend for remote working
Paid Company Holidays
Free Digital Therapist for you and your family
*Eligibility: Full-time employees regularly working 25+ hours per week
Portugal - Sword Benefits:
Health, dental and vision Insurance
Meal Allowance
Equity Shares
Portugal - Sword Perks:
Remote Work Allowance
Flexible working hours
Work from home
Unlimited Vacation
Snacks and Beverages
English Class
Unlimited access to Coursera Learning Platform
*US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.*
SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.