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QA Analyst (Marketing)

SWORD Health

SWORD Health

Marketing & Communications, IT, Quality Assurance
Porto, Portugal
Posted on Thursday, March 21, 2024
Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain.
Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact.
Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.
Are you passionate about ensuring excellence in product quality? Join our dynamic team as a skilled Quality Assurance professional, where you'll play a vital role in upholding the highest standards of excellence through rigorous testing and meticulous attention to detail.

What you'll be doing:

  • Develop, implement and maintain quality assurance processes and procedures.
  • Test marketing campaigns and journeys to ensure they follow the expected experience and outcome.
  • Identify errors, unintended results/outputs, missing data in workflows and provide recommended solutions.
  • Collaborate with team members to ensure that quality standards are met.
  • Document testing results and report on defects to stakeholders.
  • Create QA SOPs for various types of growth initiatives.
  • Become the go-to person for stakeholders when further investigation is needed.

What you need to have:

  • Minimum of 2 years of experience as a QA Analyst.
  • Basic knowledge of marketing concepts.
  • Experience with marketing automation tools.
  • Experience in Web (UI and API) and mobile tests.
  • Experience in test case design, creation, execution, and report.
  • Exposure to some tools like Iterable, VWO, Looker, JIRA, Notion.
  • Solid knowledge in testing best practices.
  • Experience in agile methodology projects.
  • Good analysis, organization, communication, teamwork skills, and attention to detail.
  • A dynamic and critical spirit.
  • Ability and taste for learning.
  • Autonomy and initiative.
  • High level of attention to detail.
  • Creative problem solving.

What we would love to see:

  • QA certification or equivalent accreditation (e.g. ISTQB).
  • Understanding of test automation.

To ensure you feel good solving a big Human problem, we offer:

  • A stimulating, fast-paced environment with lots of room for creativity.
  • A bright future at a promising high-tech startup company.
  • Career development and growth, with a competitive salary.
  • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare.
  • A stimulating environment with room for creativity.
  • A flexible environment where you can control your hours (remotely) with unlimited vacation.
  • Access to our health and well-being program (digital therapist sessions).
  • Remote or Hybrid work policy.
  • To get to know more about our Tech Stack, check here.
*Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.
US Sword Benefits & Perks: *Eligibility: Full-time employees regularly working 25+ hours per week
Comprehensive health, dental and vision insurance*
Equity Shares*
Discretionary PTO Plan*
Parental leave*
401(k)
Flexible working hours
Remote-first Company
Internet Stipend for remote working
Paid Company Holidays
Free Digital Therapist for you and your family
*Eligibility: Full-time employees regularly working 25+ hours per week
Portugal - Sword Benefits:
Health, dental and vision Insurance
Meal Allowance
Equity Shares
Portugal - Sword Perks:
Remote Work Allowance
Flexible working hours
Work from home
Unlimited Vacation
Snacks and Beverages
English Class
Unlimited access to Coursera Learning Platform
*US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.*
SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.