Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain.

Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact.

Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.

The Algorithms Team:

Our Algorithms team is a versatile Software Engineering team. They build production-ready software for complex problems that require technical and innovative solutions.

The team combines:

- Software engineering ability;

- Technical expertise in fields such as Computer Vision, Signal Processing and Sensor Fusion, Kinematics, Control, Data Science, etc;

- Product and clinical awareness.

The largest example of their work is the motion tracking and motion analysis that enables our AI Care Specialist to guide our members during their exercise sessions:

- Providing real-time feedback;

- Collecting valuable movement metrics.

What you’ll be doing:

Develop, implement and maintain quality assurance processes and procedures;
Define and perform manual tests thereby ensuring the quality of new developments;
Identify defects and track issues through resolution;
Be an active participant in all parts of the software development process, cross-functionally, making sure testing “shifts left”;
Conduct investigations by analyzing logs and using internal support tools;
Document functional requirements, test results, team processes and tutorials;
Proactively and clearly report status and quality risks to stakeholders;
Support Product Operations tasks such as configuring devices, conducting pilot/testing sessions with users, etc.

What you need to have:

Minimum 2 years experience working in Software (QA, Support, Development, Research, etc.);
Solid knowledge of software testing and the software development lifecycle;
Excellent oral and written communication skills (Portuguese and English);
Comfort with version control and task management software;
Ability to interpret and analyze data of different types;
Ability to interpret and write functional requirements while leveraging the context gained by continued product usage and a user-centric mindset;
Great time management and organizational skills;
Proactive attitude, flexibility, critical thinking.

What we would love to see:

A technical background, preferably Engineering;
Technical experience in testing (test management tools, test automation tools);
Basic knowledge of Python (or scripting in other languages);
Basic SQL knowledge.

To ensure you feel good solving a big Human problem, we offer:

A stimulating, fast-paced environment with lots of room for creativity;
A bright future at a promising high-tech startup company;
Career development and growth, with a competitive salary;
The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
A flexible environment where you can control your hours (remotely) with unlimited vacation;
Access to our health and well-being program (digital therapist sessions);
Remote or Hybrid work policy: We have offices in Porto and Lisbon, so if you want to have face-to-face contact you can always work from there.

*Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.

US - Sword Benefits & Perks:

• Comprehensive health, dental and vision insurance*

• Equity shares*

• Discretionary PTO plan*

• Parental leave*

• 401(k)

• Flexible working hours

• Remote-first company

• Paid company holidays

• Free digital therapist for you and your family

*Eligibility: Full-time employees regularly working 25+ hours per week

Portugal - Sword Benefits & Perks:

• Health, dental and vision insurance

• Meal allowance

• Equity shares

• Remote work allowance

• Flexible working hours

• Work from home

• Unlimited vacation

• Snacks and beverages

• English class

• Unlimited access to Coursera Learning Platform

*US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.*

SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

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