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Pharma/Medical Subject Matter Expert (SME)



Posted on Tuesday, June 25, 2024
Multiple locations · Hybrid Remote

Pharma/Medical Subject Matter Expert (SME)

About Unbabel

The company’s language operations platform blends advanced artificial intelligence with human editors, for fast, efficient, high-quality translations that get smarter over time. Unbabel integrates seamlessly in any channel so that agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build seamless customer experiences in every corner of the world.

Based in San Francisco, California, Unbabel works with leading customer support and marketing teams at brands such as Facebook, Microsoft,, and Under Armour to communicate effortlessly with customers around the world, no matter what language they speak.

About the role

At the Unbabel Innovation team, we are currently developing a new product under the Center for Responsible AI project: a High Risk assessment and Management module. This High Risk module will allow a customer from the medical domain, specifically from the pharma industry, to understand and manage the translation quality and the regulatory compliance requirements for their translations. We aim to empower our customers with the necessary tools to assess if their translations are of high quality and compliant with authority regulations (e.g. EMA) in areas like pharma leaflets publication, for example, where an error may have critical consequences and even endanger people’s lives.


  • Manage the operational part of linguistic analysis tasks and support the team in such analysis
  • Perform data collection and data quality annotations in medical domains
  • Explore compliance regulations for specific medical domains, namely pharma in agreement with authority regulations (e.g. EMA)
  • Align with customers from medical domains
  • Participate in research activities and productization of the High Risk assessment and Management module


  • This position requires a senior linguist or translator with experience with customers in medical domains
  • Relevant BSc degree or MA in the areas of Linguistics, Computational Linguistics and/or Translation Studies. Background in the medical area (pharma/clinical trials/medical devices/Life Sciences) is highly preferred
  • Previous experience in technical translation of medical domains, namely pharma, medical devices, and clinical trials
  • Interest in Translation Quality evaluation methodologies (metrics and quality standards)
  • High verbal and written communication in English (C1-2 CEFR Level)
  • High verbal and written communication in German (C1-2 CEFR Level)
  • Preferably with knowledge in another language other than English and the native language
  • Strong communication skills
  • An analytical mind with problem-solving abilities
  • Self-motivated, eager to learn and capable of working in a fast-paced environment

Unbabel’s Values

We're believers.

We believe in a shared dream: building the world's translation layer. Collectively we're strong and aligned towards this mission. Each one of us works towards this goal every day, every week, every year.

We're challengers.

We challenge conventions and question assumptions. We ask all the questions and actively seek ways to shape the future. We build products that change the world. We bring new ideas to the table every day. We continuously look for opportunities to improve.

We Get It Done.

We're focused on results - for ourselves, our customers, and our investors. We deliver results with efficiency and excellence. We do it right. Working smart beats working hard. Work on what you can measure. Measure what you can refine. We're working to make an impact.

We connect through shared experiences.

We're more than professionals on the same mission, we bond through shared experiences. We're together through thick and thin and that shows. We help each other succeed. We believe we thrive in a connected work environment.

We care about each other.

We care about our colleagues' needs and behaviours. We care about our customers and put ourselves in their shoes. We see ourselves as citizens of Unbabel. We look out for one another.


  • Competitive salary at one of Europe’s leading tech startups;
  • A stimulating startup environment committed to diversity and inclusion;
  • Health insurance;
  • Stock options;
  • Flexible working hours;
  • Individual budget to set up your workstation;
  • Budget for learning and development;
  • Other specific benefits, depending on location.

Diversity Statement

Unbabel is an Equal Opportunity Employer. We do not discriminate based on ethnicity, religion, colour, sex, gender identity, sexual orientation, age, or mental disability. Not only do we not discriminate, but we celebrate differences. If for whatever reason you need us to make reasonable adjustments and adaptations to our recruitment process, please let your recruiter know.

(We are not accepting candidates coming from recruitment agencies at this moment)

Lisbon , Timisoara, Munich, Offenbach, Germany, Berlin
Remote status
Hybrid Remote
Employment type
Contact Raluca Lacatus Talent Acquisition Team Lead – People Team

About Unbabel

Unbabel enables enterprises to offer seamless global support in any channel, and in any language.

The company’s AI-powered language operations platform combines the speed of machine translation with the polish of native-speaking editors, enabling enterprises to grow and build customer trust in every corner of the world.

Founded in 2013
Co-workers 328
Multiple locations · Hybrid Remote

Pharma/Medical Subject Matter Expert (SME)

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